About the publication
The work is the point.
Residential Operators makes operating knowledge practical, specific, and shareable for people building more capable, durable residential companies.
Who it is for
For people accountable to the work.
- Homes
- Residents
- Teams
- Outcomes
Our standard
Useful, or it doesn’t ship.
Close to the work
Start with the actual constraints, not a generic playbook.
Show the tradeoffs
Make the decision and its consequences visible.
Earn the claim
Treat field experience as evidence, not universal truth.
Revise when facts change
Keep the work useful as the operating reality moves.
Ways into the work
Choose your point of entry.
People behind the work
Experience, stated plainly.
Dan French
Chief Executive Officer
Before NorthPoint, he helped build Avesta, ResProp, and Rex across the investor, operating-company, and technology sides of residential real estate. He cares about the hard, human work inside property management: building a clear operating model, raising the bar for teams, and delivering better outcomes for owners and residents.
Career highlights
- More than two decades across real estate operations, investment, and property management.
- Helped scale ResProp Management from 2,500 to 18,000 homes.
- Helped build Avesta, ResProp, and Rex.
Steven Rea
Chief Innovation Officer
Before NorthPoint, he helped build RPM Living and ResProp, working across operations, training, technology, and growth. He is drawn to the machinery behind a durable operator: the systems people use every day, the judgment they need to apply, and the feedback loops that make both better.
Career highlights
- Built RPM Living’s first training program and helped build out its technology stack.
- Helped add 6,500 third-party units to ResProp Management in Texas over three years.
- Career spanning operations, training, technology, and business development.